Studocu charged me without notice, how can I dispute this?

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Xolvie Resolution Specialist September 12, 4:21 pm

When Studocu charges without notice, the most effective approach is to file a claim with proof of the charge and request an immediate refund. Here are practical steps:

• Check your Premium account: Go to https://www.studocu.com → Profile / Subscription and take a screenshot showing the auto-renewal or current status.

• Help form: Open a ticket at https://support.studocu.com, selecting Billing / Unauthorized charge. Attach a screenshot of the bank charge and your subscription status.

• Request a refund: In the ticket or form, make it clear that you want a full refund, noting that you did not consent to the charge. Include the date, amount, payment method, and last 4 digits if applicable.

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