I subscribed to Studocu with the expectation of a trial period, but when the trial ended, I was not notified by email, SMS, or phone call. Without any warning, the full subscription fee was withdrawn from my account. This lack of transparency is unacceptable and has caused me unnecessary stress.
As a customer, I should have been clearly informed before any payment was processed. I did not receive any reminder or cancellation option, which makes this charge unauthorized in my view. I am very disappointed with Studocu’s billing practices, as I never intended to continue with a paid plan under these circumstances.
I demand an urgent refund of the amount taken from my account and expect this issue to be resolved within a few days. If this refund is not processed promptly, I will have no choice but to escalate the matter to the relevant consumer protection authorities.
I signed up for the Studocu trial to test the service and used it briefly. Without any reminder or prior notice as the trial end approached, my account was charged and a paid subscription started automatically. I did not consent to continue beyond the trial, and I received no email, SMS, or in-app a...
I started using Studocu only as a trial and logged in for just a couple of days to see how the platform worked. However, once my trial period ended, the site made a direct charge to my account without sending me any notification, reminder, or consent request. Normally, every service provides multipl...
I signed up for the 1-month free Premium trial on Studocu, expecting to be notified before any payment was taken. However, once the free period ended, 360₺ was automatically withdrawn from my account without any email, SMS, or notification informing me that the subscription would renew. This situat...
I signed up for the 1-month free Premium trial on Studocu, expecting that I would be notified before any charge was made to my account. However, without receiving any email, SMS, or notification, Studocu charged me 360₺ directly. This deduction was completely unexpected since I was not informed that...
I registered for the 1-month free Studocu Premium trial and expected to be notified before any payment was taken. However, once the free trial ended, Studocu charged 360₺ directly from my account without sending me any email, SMS, or notification. At no point did I receive a reminder that my trial w...
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