I signed up for the Studocu trial to test the service and used it briefly. Without any reminder or prior notice as the trial end approached, my account was charged and a paid subscription started automatically. I did not consent to continue beyond the trial, and I received no email, SMS, or in-app alert warning me of the upcoming renewal. Because there was no notification, I forgot to cancel in time and money I genuinely need was taken for a service I don’t use.
This lack of clear, timely communication is unacceptable, especially for students. I am asking Studocu to reverse this unwanted charge in full and cancel any ongoing subscription immediately. Please process my full refund and confirm the cancellation. If this is not resolved promptly, I will escalate through consumer protection channels.
I started using Studocu only as a trial and logged in for just a couple of days to see how the platform worked. However, once my trial period ended, the site made a direct charge to my account without sending me any notification, reminder, or consent request. Normally, every service provides multipl...
I subscribed to Studocu with the expectation of a trial period, but when the trial ended, I was not notified by email, SMS, or phone call. Without any warning, the full subscription fee was withdrawn from my account. This lack of transparency is unacceptable and has caused me unnecessary stress. As...
I signed up for the 1-month free Premium trial on Studocu, expecting to be notified before any payment was taken. However, once the free period ended, 360₺ was automatically withdrawn from my account without any email, SMS, or notification informing me that the subscription would renew. This situat...
I signed up for the 1-month free Premium trial on Studocu, expecting that I would be notified before any charge was made to my account. However, without receiving any email, SMS, or notification, Studocu charged me 360₺ directly. This deduction was completely unexpected since I was not informed that...
I registered for the 1-month free Studocu Premium trial and expected to be notified before any payment was taken. However, once the free trial ended, Studocu charged 360₺ directly from my account without sending me any email, SMS, or notification. At no point did I receive a reminder that my trial w...
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