On February 8, 2026, we purchased tickets through StubHub for the Fenerbahçe Beko – Galatasaray basketball game scheduled for 3:30 PM. We paid a total of $74 USD using a debit card. Before going to the game, my friend received an email stating that the tickets had been canceled, but no reason was provided for the cancellation.
Although our tickets were canceled, we were not given any explanation, and the amount we paid has not been refunded. In addition, we have not been able to reach StubHub customer service to ask about the issue or find a solution.
I request that the full $74 USD we paid be refunded to us without any deductions as soon as possible and that an explanation be provided regarding the hardship we experienced.
Through the StubHub app, I purchased a ticket for the Fenerbahçe Beko – Saski Baskonia game on January 23, paying $71 USD by credit card. Although the payment was successfully processed, my ticket was later canceled. More than 15 days have passed, and the amount has still not been refunded to my car...
On February 5, 2023, my friends and I bought three tickets for the Galatasaray-Trabzonspor match on StubHub for a whopping 6,621 TL. However, on the day of the game, the tickets were still not assigned to our Passo accounts. To make matters worse, we later found out that the company didn't have a re...
I purchased a ticket for the Fenerbahçe vs. Samsunspor match through StubHub 10 days before the event. The ticket (Order #555928507) was fully paid for, and I was told it would be delivered in time. However, as of 3 hours before the match, I still had not received it. On the morning of the event, I ...
For the Tarkan concert dated February 3, 2026, I purchased ticket number 635032529 through StubHub for use at Istanbul Volkswagen Arena, paying $714 USD. On the day of the concert, around 8:30 PM, when I attempted to enter the venue, the staff scanned the QR code and informed me that the ticket had ...
I purchased two tickets through StubHub for the Tarkan concert on February 5. I paid a total of $480 USD by credit card. The order number for this transaction is 635111242. Even though the event date has already passed, my tickets were never delivered to me — neither before nor after the concert. A...
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