StubHub Customer Service Unreachable After Ticket Cancellation

Pınar
StubHub
February 8 2:30 PM34

On February 8, 2026, we purchased tickets through StubHub for the Fenerbahçe Beko – Galatasaray basketball game scheduled for 3:30 PM. We paid a total of $74 USD using a debit card. Before going to the game, my friend received an email stating that the tickets had been canceled, but no reason was provided for the cancellation.

Although our tickets were canceled, we were not given any explanation, and the amount we paid has not been refunded. In addition, we have not been able to reach StubHub customer service to ask about the issue or find a solution.

I request that the full $74 USD we paid be refunded to us without any deductions as soon as possible and that an explanation be provided regarding the hardship we experienced.

Comments

Q&A: Explore Popular Queries

Check out the solutions and tips on this topic.

StubHub denied my refund for undelivered soccer tickets, how can I easily get my money back?

14 Complaint

StubHub canceled my concert tickets without notice, how can I get a refund?

8 Complaint

Similar Complaints

StubHub Canceled My Ticket but Did Not Issue Refund

Erhan
StubHub
February 4 10:43 AM32

Through the StubHub app, I purchased a ticket for the Fenerbahçe Beko – Saski Baskonia game on January 23, paying $71 US...

StubHub Denied Refunds For Undelivered Soccer Tickets

Fazıl
StubHub
March 13, 2023 3:53 PM143

On February 5, 2023, my friends and I bought three tickets for the Galatasaray-Trabzonspor match on StubHub for a whoppi...

StubHub Denied Refunds For Undelivered Soccer Tickets

StubHub Refused Refund After Duplicate QR Code Issue

Kezban
StubHub
February 7 5:45 PM22

For the Tarkan concert dated February 3, 2026, I purchased ticket number 635032529 through StubHub for use at Istanbul V...