On StarPets, I bought €11 worth of currency, the payment went through, and the amount was taken from my bank account. However, I did not receive anything in StarPets. I would like either a refund or the currency credited to my StarPets account. I am really unhappy and worried that I won’t get my money back. I can provide any information needed to help with the process.
Today at around 11:00, I made a payment of approximately 25 USD (about 1,080 TL) for Starpets, for Adopt Me pets. I used... my Turkish bank Visa online card for this purchase. After confirming the payment, the system showed that the payment was declined and stated that there was not enough money in my
I recently encountered a serious issue on Starpets.gg. I had $106 in my account, and I attempted to transfer it to my ca...rd through the GameMoney section, using Mastercard/Visa. I carefully entered my card details and specified the amount. The site shows the transaction as completed, but the funds ha
On April 10, 2025, I noticed that Starpets withdrew ₺318.22 and ₺67.71 from my account without my knowledge or consent. ...I was never asked for approval, and I didn’t receive any message or notification about these charges. If I had been informed, I could have taken action sooner to prevent this from
I placed an order on StarPets and wasted €3 for nothing. Right after I bought the pets, I was notified that there were i...ssues with the website, and now all my account and purchase history have completely disappeared. This is frustrating for both me and my girlfriend, who is facing the same issue rig
I withdrew $25 from the StarPets app, but the money has not been sent to my card or refunded. The app provides no meanin...gful support, and I am unable to ask new questions because it says I’ve reached the maximum of three inquiries. My previous questions remain unresolved, and the system won’t let me
