I withdrew $25 from the StarPets app, but the money has not been sent to my card or refunded. The app provides no meaningful support, and I am unable to ask new questions because it says I’ve reached the maximum of three inquiries. My previous questions remain unresolved, and the system won’t let me raise new ones.
This lack of assistance is extremely frustrating. The app does not help or provide any solutions, and now my money appears to be lost. I demand that StarPets immediately process my withdrawal or refund my money. Please address this issue urgently—I trusted this app and should not have to fight to retrieve my own funds!
About 4–5 months ago, I requested a withdrawal from my Starpets account to my card—and I’m still waiting. The money never arrived. I’ve contacted support multiple times, and every single time, I get the same copy-paste answers: “It’s been forwarded to a senior representative,” “We’re looking into it...
Through Starpets, I made two separate withdrawal requests using my computer. About 4–5 months ago, I withdrew $8, and just yesterday, I withdrew another $15, for a total of $23. However, the funds have not yet been deposited into my İş Bank account, which is registered under my name. During both tra...
Today at around 11:00, I made a payment of approximately 25 USD (about 1,080 TL) for Starpets, for Adopt Me pets. I used my Turkish bank Visa online card for this purchase. After confirming the payment, the system showed that the payment was declined and stated that there was not enough money in my ...
On April 10, 2025, I noticed that Starpets withdrew ₺318.22 and ₺67.71 from my account without my knowledge or consent. I was never asked for approval, and I didn’t receive any message or notification about these charges. If I had been informed, I could have taken action sooner to prevent this from ...
I tried to withdraw money from a site called Starpets about 4–5 months ago, and after all this time, I still haven’t received it. I contacted them multiple times, and each time I was told my issue had been forwarded to a higher authority, but nothing ever changed. It just dragged on endlessly. Event...
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