1
Gülseren is completely dissatisfied with the result

My Skechers Limited Edition Shoes Tore and Collapsed in 5 Months—Warranty Denied

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Gülseren
April 04, 2025 10:53 am
33

About five months ago, I purchased a limited edition Skechers sneaker, which the brand proudly claimed was one of their most durable models. Despite only wearing them occasionally—not daily—the inner sides of the shoe started tearing, and the midsole began collapsing. I was shocked to see this level of deformation in such a short period, especially considering how lightly I used them.

I returned the shoes to the Skechers Viaport store for inspection. In just two days, they handed them back with no solution, claiming there was no manufacturing fault. I find this incredibly disappointing. How can a premium shoe, worn for less than 75 days in total, fall apart and still not be recognized as defective?

I expected Skechers to stand behind their product—especially one marketed as a “special series” with supposed top-tier build quality. But instead, they dismissed my complaint without even a proper explanation.

Skechers, I want a full product replacement. This is not just about money—it’s about trust in your brand. A limited edition model should not fall apart in five months under light use. Either honor your quality claims or stop making them.

Gülseren
Gülseren
April 12, 2025 4:03 pm

I condemn the Skechers brand for giving a rejection response to the defective product, shame on them. If the product I used for 2 months deforms like this, I will not buy products from this brand again and do not recommend it.

Gülseren
Gülseren
April 14, 2025 8:39 pm

Dear company officials, if a product reaches this condition after approximately 2 months of use, I would suggest questioning the quality of your products.

Gülseren
Gülseren
April 15, 2025 11:59 am

I sent the shoes for review again, I talked to the consumer arbitration committee, and I was told to come to them if it gets rejected again, and they will send a petition. I do not accept these shoes in this condition. @Skechers for your information...

Gülseren
Gülseren
April 22, 2025 12:57 pm

Shame on me if I ever spend money on Skechers products again. If the most durable, most expensive, special edition shoe you claim falls apart within two months, then may my money be forbidden to you.

Gülseren
Gülseren
April 22, 2025 12:58 pm

They returned to me the product I wore for two months, which had a dent in the middle and tears on the sides. Do not buy or let anyone buy Skechers products.

Gülseren
Gülseren
April 22, 2025 1:05 pm

How could this be a user error, did I cut the middle with a knife? There is customer victimization here, and you are unable to resolve the customer's issue in any way. Your so-called special edition product is just a story; you are victimizing people.

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