On December 22, 2024, I ordered the Skechers Skech-Air Ventura – Cataclysm model from the official Skechers online store. I wore the shoes only two or three times a week, for a total of no more than four to five months, and never during the winter. The shoes have never been exposed to snow or rain. Despite that, the soles of both shoes cracked. The fact that both pairs broke in the same spot, even though I wore them lightly and infrequently, clearly indicates a manufacturing defect.
I reported the issue to the company, and the product was examined under warranty. However, I received a response under claim number 1-524004, stating that “no manufacturing defect was found” and that my request could not be approved. I absolutely do not accept this conclusion—having the exact same damage on both shoes cannot be a coincidence.
I believe the shoes cannot be repaired properly. Therefore, I request either a replacement product or a refund based on the current price of $147, as the pair I originally purchased for $114 has since increased in price.
On April 13, 2025, I purchased the Skechers Air Ventura – Cataclysm model shoes from the Skechers store at Viaport Asia Shopping Mall. In less than four months, both soles developed horizontal cracks. In addition, the left sole became severely deformed and decayed, causing the shoes to start leaking...
I purchased a pair of Skechers Skech-Air Ventura-Cataclysm sneakers on December 14, 2024, expecting the quality and durability that the Skechers brand promises. Unfortunately, just one month after purchase, I noticed that the shoe had loose threads and stitching unraveling—something completely unacc...
In January 2024, I purchased a pair of Skechers Skech-Air Court sneakers. These shoes were worn lightly, only on weekends, and never for intense activities like running or hiking. Despite this, I noticed the side seams had started to split. When I took the shoes to a Skechers store to send them in f...
About 10 months ago, I purchased a pair of Skechers SKECH-Air Ventura Cataclysm shoes from the Aqua Florya Mall Skechers store. Around 20 days ago, I noticed that cracks had formed on the soles of both shoes. While the upper parts are still in perfect condition, these splits in the soles made me vis...
On January 4, 2025, I purchased two pairs of Skechers — one being the Air Cooled model — from an official store. I didn’t start wearing them immediately and began using them around the beginning of April. After roughly just 1.5 months of casual wear, I noticed a tear in the inner lining of one pair....
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