I bought a pair of Skechers shoes about a year ago, and I’ve only worn them occasionally—on special days like holidays, weddings, or formal events. Despite this very limited use, the shoes have already started to tear on the inside lining, causing discomfort and pain when walking. There are also visible tears around the heel and sole area, which is unacceptable for shoes worn only a handful of times.
I submitted them for inspection, thinking the company would stand by its reputation and offer a solution. Unfortunately, I was told there was “no defect” and the issue was dismissed outright. However, the photos clearly show the damage and wear, and I expected better from a brand I’ve trusted and purchased from for years.
This experience has seriously shaken my family’s confidence in Skechers. It's incredibly disappointing that a well-known brand doesn't take ownership of quality issues—especially when customers raise valid concerns. I am requesting a full refund or a replacement for this pair.
Skechers, please take responsibility and fix this issue. This level of customer care does not match your brand’s promises.
Hello, I purchased a pair of shoes from Skechers, paying a premium compared to other market options. However, after a short period of use, the inner heel areas of both the left and right shoes have torn. I took them to the store and requested an exchange, and the product was sent for inspection. How...
I bought a pair of Skechers shoes in November, but since the weather hadn’t warmed up yet, I barely had the chance to wear them. Despite wearing them only a handful of times, the shoes have already started tearing apart—and the damage is getting worse with each passing day. It’s incredibly frustrat...
I purchased a pair of Skechers D'Lites sneakers, which I primarily wore in dry conditions over the past year. Recently, I noticed a tear in the inner heel lining. I brought the shoes back to the Skechers store where I bought them and submitted them for inspection, hoping the issue would be resolved....
In June, I purchased a pair of Skechers Go Walk shoes from a Skechers store. I used the shoes for only two months, and despite very light use, the inner lining and edges began to tear. I took the shoes back to the store, and they were sent for inspection. However, the inspection result stated that i...
I purchased a pair of Skechers sneakers from the store around New Year's, expecting durability and quality. However, after only 10 wears, the inner lining near the toe area started tearing apart. This is completely unacceptable for a brand like Skechers. I sent the shoes in for inspection, expectin...
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