I bought a pair of Skechers shoes from the store in November. At the time of purchase, I was told the product was under warranty and that I could bring it in if I experienced any issues. It was a high-priced, stylish pair—so I trusted the brand and paid accordingly.
Five months into wearing them, the stitching started coming apart and the shoe tore along the side. I reported the issue through the official website and even included photos, but my claim was rejected with the explanation that it wasn’t a manufacturing defect. That makes no sense—if the stitching and side tore in just five months, it clearly points to a flaw in that specific area. The other shoe is perfectly fine, so why is only one falling apart?
A shoe with a supposed two-year warranty shouldn’t become unwearable in under half a year. If I had known the quality would be this poor, I would have bought a cheaper shoe and at least expected it to last a year.
I’m requesting either a replacement (even in a different color) or a full refund. I trusted Skechers for quality and durability, and I’m deeply disappointed that the brand is not standing behind its product. Please resolve this issue and show that Skechers values its customers.
I purchased a pair of Skechers shoes directly from their official website, expecting quality and reliability. But after just a few months of regular wear, the shoes started coming apart at the sides, with visible cracks and a tear at the front. I submitted a warranty claim, assuming a brand like Sk...
I purchased a pair of Skechers D'Lites sneakers from the official Skechers online store, expecting a durable and reliable product. However, after only about two months of normal wear, the stitching on both shoes started coming apart. My order number was W0520*******1204, and I paid a total of ₺5,499...
I bought a pair of Skechers sneakers from the official store, and despite only wearing them for a single season, they’ve become completely unusable. The heel is torn, there’s a hole forming, the shiny side details have peeled off, and the overall structure of the shoe is badly deformed. They're now ...
About five months ago, I purchased a limited edition Skechers sneaker, which the brand proudly claimed was one of their most durable models. Despite only wearing them occasionally—not daily—the inner sides of the shoe started tearing, and the midsole began collapsing. I was shocked to see this level...
I purchased a pair of Skechers shoes from their official website, expecting quality and durability. However, within just 1.5 months, the inner lining started tearing apart. I submitted a warranty claim through their website with clear pictures, only to receive a response stating that the issue was n...
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