Pizza Hut

We placed an order from Pizza Hut through Yemeksepeti. When ordering, the estimated delivery time was listed as 20–35 minutes. However, even one hour after placing the order, the status still showed that it was being prepared. The note also said that the courier was “on the way to the restaurant.” W...

On February 4, 2025, we ordered three medium pizzas from a Pizza Hut branch, but they sent us what looked like tiny 23 cm bread with sauce instead. Three “medium” pizzas were barely enough to feed two children. The amount of cheese was extremely minimal, and even the special pizza had almost no meat...

My recent Pizza Hut order became a frustrating experience owing to an unresolved cancellation issue. I attempted to cancel my order right away, but the process failed, and the order was listed as delivered despite never arriving. I phoned Pizza Hut customer service several times but was unable to r...

I recently had a pizza from Pizza Hut through the Yemek Sepeti app, and it was a truly disappointing pizza experience. The pizza was extremely disappointing, with a burnt crust and a sparse amount of toppings. Adding insult to injury, it came in a less than desirable temperature. Upon receiving the...

My most recent Pizza Hut "medium" pizza was a letdown. The pizza I got was far smaller than the one advertised—more like a "cookie-sized" pizza—and it left me feeling quite let down. I thought a microscope would be required to hold the pizza because it was so little. To better convey its true size,...

I purchased two medium-sized pizzas using Pizza Hut's "Get-to-Go" promotion. Upon arriving home and unwrapping them, I was taken aback by their diminutive size, as they bore no resemblance to the pizzas of medium proportions. Is this due to the current promotion, or is this the typical size of your ...

I made a purchase using the Pizza Hut app. Unfortunately, the payment was deducted but the order was not created. Upon contacting customer service, I was informed of an error and assured that a refund would be processed within a timeframe of 3 to 14 days. All my money vanished, leaving me with nothi...

I placed an order on Getir for Pizza Hut. Even though I specifically ordered the corn sausage option, the pizza that was delivered turned out to be a sausage lover's pizza, and they also got the side items wrong. I was unable to reach the branch, and I couldn't even get through to Getir customer ser...

I ordered pizza, but instead of what I wanted, I received charcoal. Pizza Hut is my preferred choice, but today, the medium-sized pizza I ordered through Trendyol unfortunately arrived completely burnt, almost like charcoal. I don't understand why you would sell a product in such a poor state. In ad...

I placed an order with Pizza Hut at 6:37 p.m. However, the order was never put into production and was automatically canceled at 9:08 PM, more than two and a half hours later. This huge wait time is completely unacceptable, especially when the order hasn't even begun. This lack of service speaks p...

I placed an order with Pizza Hut at 21:34, but unfortunately, it was not delivered within the promised delivery time of 22:50. The order was unexpectedly canceled at 22:04, with Yemek Sepeti marking it as canceled within 50 minutes. I don't understand why they would change the cancellation time when...

I made two orders on the app about a month ago, but unfortunately, both of them got canceled because the store was closed. I still haven't gotten my money back for either of my orders. I've reached out to customer service several times, and they've informed me that it may take up to 10 days for the ...

On March 13, 2024, I ordered 6 medium pizzas for delivery. One of the pizzas was supposed to be Spicy Meat, and the other 5 were supposed to be Spicy Chicken. However, when the pizzas arrived, they were all Spicy Meat. I was very disappointed, as no one in my household eats Spicy Meat pizza. I imm...

Dear Getir and Pizza Hut Flyinn Branch Authorities, On the 17th of October, 2023, at 18:08, I placed an order through the Getir platform from the Pizza Hut Flyinn branch. However, approximately 35-40 minutes later, my order was marked as "delivered". Despite this indication, no delivery was made to ...

On September 3, 2023, I ordered pizza from the Pizza Hut Tuzla Aydntepe location via Getir delivery. I had to wait 1.5 hours for my pizza to arrive. During this time, I contacted the restaurant twice using Getir's service, and both times, they assured me that my order was being prepared and would be...

I placed an order for pizza through Pizza Hut's website. About 20-25 minutes later, I checked the order status and saw it had been marked as delivered. Confused, I immediately called their customer service to clarify. I explained that while my order showed as delivered, I hadn't received anything. T...

I'm utterly disappointed. On June 29, I placed an order with Pizza Hut, but they didn't bring it to me, even though they were late by two hours. I called them three times, and each time they said that the pizza was on its way and that even though it was late, they couldn't cancel it. I was angry, so...

On July 4, 2023, I placed an order through the Migros food app for 3 medium-sized pizzas and 1 four-slice Garlic Cheese Bread from Pizza Hut Adnan Kahveci branch. However, instead of the bread, they delivered potatoes. Despite my complaints to Migros Food and Pizza Hut customer service, not only did...

Hello there! On June 18, 2023, at 7:21 PM, I placed an order through the Getir app from Pizza Hut Turgutreis store. The estimated delivery time was 40-50 minutes. After waiting for one hour, I contacted Getir again, and your staff member, who was in communication with Getir, assured me that my order...

I paid 119 Turkish Lira disappointingly for two small pizzas from Pizza Hut, but instead of the promised size of 9-10 inches, they brought me a pizza that was just 5.5 inches in diameter and had very little crust on it. Surprisingly, on their website as well as during the purchase procedure, there w...

I'm dissatisfied with the Pizza Hut delivery service, which is only 500 meters away from my house. I ordered my pizza via the Getir app, and while it showed as "delivered" within the first 30 minutes, it took an additional 80 minutes to arrive. I contacted Getir twice, at the 40th and 65th minute ma...