As confirmed by the booking receipt dated 17/06/2024, I made a 7-day car rental reservation through Booking.com with reservation number 765494310. The rental was to pick up the car at Berlin Airport and return it at Frankfurt Airport. I paid €396.35 excluding insurance, €150 for insurance, and a €300 deposit. Despite returning the car with the same fuel level and without any damages, Sixt Car Rental (confirmation number 9935675576) has charged an additional €156.47 to my credit card and has not refunded my €300 deposit.
This situation is unacceptable, and I have been unfairly charged extra while my deposit remains unpaid. If necessary, I am prepared to pursue legal action in international courts for the return of my €300 deposit. I request an immediate resolution to this issue. Thank you for your prompt attention.
On March 14, 2025, I rented a Volvo V90 from Sixt, picking it up at Berlin Airport and returning it to Stuttgart Airport on March 21, 2025 (Rental No: 9517185923). At the time of rental, ₺41,250.57 was charged to my credit card as a security deposit, with the clear assurance that it would be refunde...
On July 23, 2025, I rented a car from Sixt at Zurich Airport, Switzerland through Booking.com (Reservation No: 783590114). For the rental, I also purchased full protection insurance via Rentalcover.com. When I picked up the vehicle, I noticed scratches on the rims and reported them at the time of de...
I rented a car from Sixt in Utrecht, Netherlands under reservation number 9600929056, and a €300 deposit was charged to my credit card at the time of rental. It’s now been over three weeks, and that deposit still has not been refunded to my account. I contacted my bank to inquire about the status o...
Hello, I wouldn’t be complaining if Sixt had simply charged me the agreed €350. However, the actual charges made to my credit card are completely unacceptable and total nearly €1000. First, the Sixt reservation system charged me around €200, then an additional €444 was taken at Stuttgart Airport, an...
On 28.07.2025, I rented a car through Booking from the Budget office in Vienna. During the rental, €214 was charged to my credit card as a deposit. I returned the car without any issues, and no damage or extra charges were reported. However, despite the time that has passed, my deposit has not been ...
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