Singapore Airlines won’t refund my ticket after a technical cancellation — how can I force a refund?

If Singapore Airlines won’t refund your ticket after they cancelled it due to a technical issue and you want to force a refund;

Contact Singapore Airlines support/complaints with a clear escalation;

• State that Singapore Airlines cancelled your flight due to a technical issue and you are requesting a full refund
• Provide your booking reference (PNR), flight numbers, original travel dates, and cancellation notification (if any)
• Attach screenshots/emails showing the cancellation and your ticket details
• Note whether you tried to rebook or were offered alternatives

Ask them to;

• Confirm that the flight was cancelled by the airline (not by you)
• Explain why you have not been refunded yet
• Process a full refund to your original payment method
• Provide written confirmation of the refund and timeline

If the problem remains unresolved after contacting support, consider filing a complaint on Xolvie to raise awareness and pursue a resolution.