I reached out to Siemens Home Appliance Authorized Service after encountering an E18 error on my washing machine. The service technician charged me a whopping 300 TL, claiming that the machine's water pump was faulty and the replacement cost was 3,800 TL. Not being at home at the time and having my mother-in-law handle the situation, I instructed her not to proceed with any repairs. Upon returning home, I decided to investigate further. I opened the water pump section myself and cleared the blockage. To my surprise, I found a few coins and a small wrench inside. After reassembling the pump and hoses, I restarted the machine. Lo and behold, no E18 error or any other issues! It's running smoothly like clockwork. When I searched for the stock code of the pump online, it was priced at 500 TL. It seems that the Siemens service team is not only making a quick $300 but also attempting to deceive users by installing a 500 TL pump for an exorbitant $3,800, aiming for even more significant profits.
On November 11, 2023, my Siemens washing machine stopped draining water and showed an E18 error. Since the warranty is still valid, I quickly submitted a service request to get the issue resolved. The service team that was authorized came on November 13, 2023, checked everything, and discovered that...
I bought a Siemens IQ300 washing machine about a year ago, and I’ve had enough. If I remove the clothes immediately after a wash cycle, everything seems fine. But if the clothes sit inside for even a short while, they start to develop a strong, unpleasant odor. The longer they sit, the worse the sme...
I purchased my Siemens device in 2018 and extended its warranty, which is still active. The side panels have been replaced three times by the service center, the front panel twice, the drum once, and the gasket twice. Most recently, on May 29, 2024, the panels were replaced due to rust, but within j...
About a year and a half ago, we experienced severe vibration and noise issues with our Siemens washer-dryer for the first time. Despite paying twice as much compared to competitors for this machine, which was only 2-3 years old at the time, the product and the brand's representatives have caused us ...
I noticed a dent and crack at the bottom of my Siemens WQ44G2C1TR iQ500 Heat Pump Dryer in May while trying to disassemble it during my house move. Before the move, the machine had been installed by the service team on top of the washing machine and had never been moved. Therefore, I cannot understa...
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