On June 24, 2023, at 12:39 PM, I visited the Shell petrol station in Güzelbahçe (Mithatpaşa Cad no. ). I informed the attendant, Mr. G*, of the amount of fuel I needed for my vehicle. He attached and removed the pump from my car, claiming it was properly connected. However, when I started driving and covered a distance of 100 meters, I realized that the tank hadn't been filled at all. My fuel gauge still showed empty, just as it was before refueling. I immediately returned to the station and reported the issue, requesting a thorough inspection. To my surprise, nobody showed any interest in addressing the problem. Instead, the station manager was called, and he began shouting at me loudly and rudely, refusing to listen to my explanation. The situation remained unresolved, and I expressed my intention to file a complaint with the relevant authorities before leaving. As I departed, I witnessed the attendants laughing disrespectfully behind my back. I hope that appropriate actions will be taken to rectify this unfortunate experience.
On January 22, 2025, at 08:01, I visited the Shell Seymen Petrol station in Kocaeli Derince (island no. 5-6) to refuel my vehicle. I informed the pump...
On September 1, 2023, at 2:48 PM, I went to the Shell Petrol Elvankent branch in Ankara to refuel my vehicle. Only the front pumps were operational, which caused chaos and confusion. Because the fuel nozzle was facing the wrong way, the hose length did not reach my vehicle's filling cap. When I inqu...
On October 31, 2024, I visited the Shell station near Vatan Computer in Niğde to refuel my vehicle. I requested a fuel fill, and the attendant informed me that he had added 32 liters (despite my vehicle having a 45-liter tank that was already half full). He also claimed that the fuel tank had a hole...
At the Çeşme Dalyan Shell gas station, I encountered a very rude attendant. He was older, had a black mustache, and a large belly. He yelled at me and refused to clean my windows, despite my filling up the tank. I complained to the manager, but the response I got was, "There's nothing we can do." Th...
On February 26, 2023, I went to the Halkali-Yarimburgaz Shell gas station to fill up my car. My car can run on both gas and gasoline, so I filled up the gas tank and spent 200 TL on 9.77 liters of gasoline. But when I got back to my car after paying, I saw that 3–4 liters of gasoline had spilled out...
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