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Rude Service at Çeşme Dalyan Shell Gas Station

Rude Service at Çeşme Dalyan Shell Gas Station
July 8, 2024 9:20 PM34

At the Çeşme Dalyan Shell gas station, I encountered a very rude attendant. He was older, had a black mustache, and a large belly. He yelled at me and refused to clean my windows, despite my filling up the tank. I complained to the manager, but the response I got was, "There's nothing we can do." The manager sided with the attendant, who had apparently also argued with the customer before me, according to another attendant.

Given this unpleasant experience, I will not be returning to this station for fuel or gas. I am filing a complaint and will be taking this matter to CİMER. Just for your information.

July 10, 2024 10:18 AM (1 day after complaint)

Dear Guest, Thank you for your interest in our company. We are pleased to assist you with any matter you may need regarding our products and services. We will review the issue you have communicated and provide you with information as soon as possible. You can always reach us through the channels mentioned below. - The "Live Support Button" on our website - - Customer suggestion/complaint form Best regards, Shell & Turcas Petrol A.Ş. Fuel Customer Operations Team

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