SAMSUNG TV (UE50TU8000UXTK) Chronic Panel Failure

In June 2021, we bought a Samsung television from Media Markt, and it developed a panel failure in less than three years. Since it was outside the 2-y...

I bought a Samsung 75q70b model television from Media Markt on March 14, 2023. The installation of the television was completed by the service on March 17, 2023. However, the panel failed just three months later. I called customer service and asked for a service visit. On June 13, 2023, the technician arrived and reported that the panel was faulty. Because the TV was faulty, I refused repairs and demanded a replacement. This was communicated to Samsung customer service. They called me today, and the person on the phone told me that the TV was repairable but that a replacement was not possible, claiming that there was nothing they could do. I am well aware of my rights as a consumer. If a product fails within six months, I have the option of selecting one of four replacements. This was also communicated to the person on the phone. If Samsung does not promptly replace the faulty television, I will exercise my right to seek a replacement without defects or make a demand in Consumer Court.

In June 2021, we bought a Samsung television from Media Markt, and it developed a panel failure in less than three years. Since it was outside the 2-y...

I purchased my Samsung UE58TU7000 TV about 4.5 years ago from Media Markt Emaar. Despite such a short usage period, the television developed a serious panel failure and display problem. Since August 30, 2025, the TV has been completely unusable — the screen no longer works, and the device will not p...

I bought a Samsung QE65Q67CAUXTK model QLED Television on May 21, 2023. On September 10, 2023, when I tried to turn on the television, there was no power, and the screen remained blank. I filed a service request on September 13, 2023, with the reference number 4270153110. The service team reported t...

If you're thinking about purchasing a Samsung TV, I strongly advise you to read about my experience. I bought a brand new Samsung 75QN90A Model TV from Vatan Bilgisayar about a year ago. However, four complete replacements were required within two months due to various malfunctions. Even with the mo...











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