In June 2021, we bought a Samsung television from Media Markt, and it developed a panel failure in less than three years. Since it was outside the 2-year warranty period, we had to pay ₺600 for the Samsung service to diagnose the issue. The problem, which is a chronic panel failure similar to what many others have experienced, was identified by the service team, and the repair cost was estimated at ₺14,180. Such a widespread, chronic issue should be considered a manufacturing defect and warrant a recall or market withdrawal. I urge Samsung customer service to take constructive steps to resolve this matter.
I purchased my Samsung UE58TU7000 TV about 4.5 years ago from Media Markt Emaar. Despite such a short usage period, the television developed a serious panel failure and display problem. Since August 30, 2025, the TV has been completely unusable — the screen no longer works, and the device will not p...
We purchased a Samsung QA55Q70A television on 23.11.2021. Seven months after the warranty period ended, the TV completely stopped working. We delivered it to the Samsung service center 15 days ago, and today we received a response. They informed us that the repair cost is ₺12,500 due to a panel defe...
I purchased a Samsung 58TU7000 model television in 2021. Shortly after the warranty period expired, the panel failed without any external damage or misuse. The authorized service center quoted me an outrageous repair cost of ₺17,000. It is completely unacceptable for a television to develop such a s...
The performance of Samsung is unsatisfactory. I bought a Samsung 58TU7000 model TV in 2021, and just two months after the warranty period of two years had passed, the panel on the TV stopped working properly. The error log of the television displayed a panel error count of 240. For the repairs, the ...
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