Endless Repair Delays for the Samsung QE65Q67CAUXTK QLED TV

I bought a Samsung QE65Q67CAUXTK model QLED Television on May 21, 2023. On September 10, 2023, when I tried to turn on the television, there was no power, and the screen remained blank. I filed a service request on September 13, 2023, with the reference number 4270153110. The service team reported that there was no power to the TV and requested a replacement part. Each time I called to inquire about the progress, I received conflicting information. Initially, they said the replacement part would be in stock on September 22nd, but upon calling, they claimed it would be available on September 26th. Subsequent calls revealed further delays, with promises of availability on October 2nd and then October 9th. It feels like a never-ending joke. Since September 13th, I've had no television in my house, no replacement part, no substitute TV, just endless waiting. This situation is truly disgraceful and makes me feel like a victim. The brand doesn't seem to stand behind its products. When I contact the call center, they offer empty reassurances. I've been a loyal Samsung user for a long time, but I strongly advise against purchasing or using products from a brand that fails to support its customers. You can check my Samsung product history – my Samsung air conditioner, refrigerator, and dishwasher all broke down within six years of purchase and couldn't be repaired. They were all discarded. I chose Samsung for its image quality, but this experience has been a complete failure, leaving me humiliated. We are the ones suffering, but they seem indifferent. It's frustrating to be limited by my own money and embarrassed by this situation.