During my Ryanair flight from Faro to Rome, where I had a transit connection, I encountered a completely unacceptable issue regarding baggage. I was traveling with a steel case that fully met the official size requirement—55x40x20 cm. Despite this, when I went through baggage check, a Ryanair staff member insisted the bag was oversized by one centimeter and refused to accept it as cabin baggage.
I asked for a measuring tool so the bag could be verified properly, but my request was ignored. I was pressured to pay an additional fee, and the tone used by the staff member was inappropriate and unprofessional. Even worse, I witnessed several other passengers being told different prices for the same issue. It was clear that the process was arbitrary and inconsistent.
We were held up for an extended period due to their “system being down,” and were later told to make payments online. The entire experience felt like a cash grab disguised as a baggage policy.
Ryanair, this is unacceptable. You need to train your staff, apply consistent standards, and stop extorting travelers over bags that clearly meet the published size requirements. I demand a refund and a formal apology. This practice needs to stop.
On May 10, 2025, at 08:15, I flew with Ryanair from Fuerteventura to Madrid, and to my shock, I was forced to pay an unjust 70 Euro fee for my standard cabin-size suitcase. This is the very same bag I used when flying from Turkey to Fuerteventura via Germany, and I have also used it on many other ai...
On August 2, 2025, during my Ryanair flight from Sofia to Bari, with reservation reference number HUY4QQ, I was forced to pay an additional fee of 150€ (75€ per person for two passengers) during boarding. The fee was charged because our cabin bags were allegedly 1 cm taller than the allowed limit. H...
Ryanair is hands down the worst airline I’ve ever flown with. The planes feel more like overcrowded village buses than commercial aircraft. In the name of offering “cheap” flights, they’ve created a system full of traps that force passengers to pay hidden and excessive fees. I’ve traveled the world...
I had a terrible experience flying with Ryanair, and my issue still remains unresolved. Even though my ticket clearly included a baggage allowance, the staff refused to accept my suitcase at the airport unless I paid an additional fee on the spot. Feeling forced, I had no choice but to pay extra des...
I purchased tickets from Ryanair online for a flight to Bratislava at a reasonable price. However, when I tried to complete the online check-in before the flight, the system wouldn’t allow it, repeatedly rejecting the process. On the day of the flight, we were forced to pay an additional €55 per per...
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