On February 29, 2024, our group of five flew from London Stansted to Edinburgh (PNR VPZ1RA) at 22:10 with five additional cabin bags, experiencing no issues. However, on March 1, 2024, during our Edinburgh to Dublin flight (PNR CPL8NH) at 21:20, we were suddenly charged 71.98 GBP for two allegedly non-compliant cabin bags at check-in. During boarding, we were forced to pay an additional 70 GBP for another supposedly non-compliant bag.
The situation worsened on March 2, 2024, for our Dublin to London flight (PNR TNMI6Q) at 18:00. We arrived at Dublin Airport at 15:30 for check-in, but Ryanair staff struggled with the process for 35-40 minutes, even after calling a supervisor. We were then told to check in online, but the system had closed due to the flight being less than 2 hours away. We were forced to pay 55 EUR per person, totaling 275 EUR, or risk missing our flight.
These incidents seem deliberately unfair and possibly due to inexperienced staff. Despite emailing Ryanair with my complaint, I received only a cursory response without a thorough investigation.
On June 29, 2024, I flew with Ryanair on flight FR3628 from Lisbon to Seville. Despite having the right to a carry-on bag, I was charged €70 for one of my two identical suitcases. The staff treated me poorly during this interaction. One employee informed me that the carry-on bag I paid for would be ...
I travelled on Ryanair flight FR123 from London Gatwick to Dublin on 20 July 2025 and upon arrival I discovered that my baggage was broken. Due to this damage, my baggage is no longer usable and I have suffered a clear material loss. On the same day, I followed the instructions given by the customer...
On July 1, I was scheduled to fly on Ryanair flight RK1273 from London Stansted to Edinburgh, but I was unfairly denied boarding due to my bag. Even though I was fully prepared to pay for the baggage allowance and handed over my credit card, the gate agent deliberately prevented me and my daughter f...
I purchased tickets from Ryanair online for a flight to Bratislava at a reasonable price. However, when I tried to complete the online check-in before the flight, the system wouldn’t allow it, repeatedly rejecting the process. On the day of the flight, we were forced to pay an additional €55 per per...
On May 10, 2025, at 08:15, I flew with Ryanair from Fuerteventura to Madrid, and to my shock, I was forced to pay an unjust 70 Euro fee for my standard cabin-size suitcase. This is the very same bag I used when flying from Turkey to Fuerteventura via Germany, and I have also used it on many other ai...
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