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Resume Coach's Unauthorized Charge

Resume Coach's Unauthorized Charge
April 10, 2024 1:55 PM481

I was quite surprised to find out that Resume Coach had deducted $29.95 (₺1008.04) from my bank account without my permission or knowledge. Even though I didn't give my approval, this amount was deducted from my bank card.

I kindly request a prompt refund of the deducted amount and would greatly appreciate urgent feedback from the Resume Coach regarding this matter. This kind of behavior is not acceptable, and I demand that the company fix this situation quickly.

Curriculum Vitae Coach, I kindly request your prompt attention to this matter and ask that you take the necessary steps to prevent any unauthorized charges from occurring in the future. Thank you for your prompt response and cooperation.

April 11, 2024 3:07 PM (1 day after complaint)

Dear customer, We confirm that your request has been received. Our representatives will inform you about the resolution of the case via email. If you have any doubts or need to contact us, you can do so. Sincerely.

Berfin
May 4, 2024 1:55 PM

You haven't responded for weeks! Resumecoach withdrew money from my account without my permission! I demand that this situation be corrected immediately and that the payment made to me be refunded. Additionally, I want the necessary measures to be taken to prevent such situations from happening again.

June 25, 2024 3:41 PM

Sevgili müşterimi, Talebinizin alındığını teyit ediyoruz. Temsilcilerimiz davanın çözümü hakkında sizi e-posta yoluyla bilgilendirecektir. Herhangi bir şüpheniz varsa veya bizimle iletişime geçmeniz gerekiyorsa, bunu e-posta adresinden yapabilirsiniz. Saygılarımla.

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