When I used Resumaker.ai, I thought it was a one-time payment, but they keep charging me. How can I unsubscribe?

If Resumaker.ai set up a contract for you without telling you, you can cancel it and stop being charged by following these steps:

• Use your email address to sign in at https://resumaker.ai. Look for "My Account" or "Subscription" in the menu. If it's there, click "Cancel Subscription" or "End Membership."

Send an email to [email protected] with the subject line "Subscription Cancellation" if you can't find the form.

Give the last four numbers of your card number, the email address you used to sign up, and the date of the charge.

• Call your bank to stop any future charges and ask them to reverse the debits if the problem isn't fixed in 5 days.

• Make copies of everything, like emails, bills, and account screens. These might be useful if you decide to make an official complaint in the future.

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