We purchased a Regal-brand refrigerator, and even though the product is still very new, we experienced a serious malfunction. The refrigerator’s display/control board burned out. We contacted the authorized service center, and they came to repair it after about 10 days. However, less than 30 minutes...
I purchased a 65R66QA11 QLED model television from Regal. Upon opening the box, I noticed dead pixels and stains on the screen. The service team came,...
The rotating plastic parts inside my Regal CM 1200 DVR Ultra Silent 91 washing machine fell off just a day ago. I purchased the machine online, and its warranty is valid until 2027. After the issue occurred, I contacted Regal’s authorized service today, and when the technicians came to my home, they...
I noticed that there was a water leak in the detergent eye of my Regal cmi 91002 model washing machine about 1 month ago. Due to this leak, serious rusts and decay occurred on the side where the detergent eye of the machine is, and these rusts have spread to my bathroom tiles. No clear approach was ...
In July 2018, I purchased a Regal 40R6020F LED TV, serial number 7993616 800 181. After 3–4 years, thin vertical lines began appearing on the screen. As the issue worsened, I requested a paid repair since the warranty had expired. Vestel authorized service center inspected the TV and reported that t...
I took the Regal brand television that I bought about 2 years ago to service on 01.08.2024 because the television light was on but it did not turn on. They repaired it under warranty and returned it, but I encountered the same problem again within 1 month. Despite being repaired for the same issue b...
Regal dishwasher does not wash, customer service is not helpful in any way. A Regal brand dishwasher was installed in my home on 14.11.2024. On the 2nd day, I reported to the service that the dishes were not cleaned and were stained. The service took the dishwasher and kept it in service for 2 weeks...
My 55-inch Regal TV, still under warranty, has been in service for 20 days due to a part replacement issue. I was told the required part is unavailable in the warehouse, and there’s no timeline for when it will arrive. This delay has left me without a TV at home, and every time I call for an update,...
We purchased a Regal dryer, but the day it arrived, it caused the circuit breakers to trip. When the service team came, they insisted the issue was with our home's electrical system. We replaced the breaker as suggested, but the problem persisted. On their next visit, the technician didn’t even insp...
My Regal Ultra 9101 TY washing machine's glass door shattered overnight without any use during the day. This was completely unexpected and alarming, as I’ve never experienced anything like this before. I’ve only had the machine for 5 months, and even its washing performance has been disappointing fr...
My Regal dishwasher’s indicator light was flashing, so I called for service. The technician diagnosed a faulty mainboard and took the machine for repairs. Instead of replacing the board, they repaired it and charged me ₺5000. After the repair, my dishwasher started leaking due to damage caused to t...
The Regal TV I purchased has developed a severe issue where the screen has turned completely blue. While the warranty has expired, I was informed by the Consumer Arbitration Committee that such products are expected to have a lifespan of at least 10 years. Therefore, the company is responsible for a...
I use a Vestel (Regal) Smart TV, and I can no longer access some of the apps I frequently use through the App Store. Shockingly, one of the apps disappeared on its own, and I’m unable to reinstall it. I have no idea how an app could delete itself, and this has been incredibly frustrating. A Smart T...
Due to faulty installation by Vestel/Regal service technicians, my water heater fell from its mounting and was damaged. The technicians, clearly lacking proper expertise, failed to drill a hole matching the size of the anchor bolt, causing the water heater to detach. Despite this being their mistake...
I purchased a Regal CMI 12122 (Vestel) washing machine three years ago, and it has repeatedly developed the same issue of "walking" forward during operation. The first time this happened, we called for service, and a part was replaced. The machine worked fine for a year before the issue returned. On...
I purchased a Regal 7kg 1000 RPM washing machine, and within a year, it has broken down twice. The first time, the drum bearings were damaged, and the rear drum had to be replaced. The second time, the belt needed replacement. Despite these repairs, the machine is still malfunctioning. It shakes vio...