I took the Regal brand television that I bought about 2 years ago to service on 01.08.2024 because the television light was on but it did not turn on. They repaired it under warranty and returned it, but I encountered the same problem again within 1 month. Despite being repaired for the same issue before, the television failed again, showing poor service quality. The service said that the warranty period had expired and they could not provide guaranteed service. The television, which was repaired with the same problem, has been faulty for 3 months. I use many Regal brand products. This may be the last one. I will use whatever my legal rights are.
I bought a Haier dishwasher from Media Markt on January 4, 2024. It arrived on January 8, and installation was completed the following day. However, when I attempted to use the equipment, it did not operate. I notified the installation team, and they arrived the next day, offering to repair it, but ...
In April and May 2024, I purchased both a Haier dishwasher and a Haier washing machine—and honestly, I wish I hadn’t. The service network is almost non-existent. When I call Haier customer service, they always say, “We’ve reported your issue, someone will contact you soon,” but no one ever calls bac...
I sent my Russell Hobbs toaster to service for an issue and was informed that it would be replaced. However, the replacement product I received was rusted, scratched, and appeared to have been used. I contacted the service again, and they requested another inspection. This process has now repeated t...
I bought a Haier dryer. On the first day my wife used it, the water tank did not fill. It turned out there was a broken part inside. The service technician came and confirmed the part was broken. We requested a replacement with a brand-new unit. They told us, “Legally we will get back to you,” but t...
I purchased a Candy washing machine in 2023, and it is under warranty until 2026. Despite this, when I contacted the Candy service center in Şanlıurfa regarding a recent malfunction, they told me that my product does not appear under warranty. Confused by this conflicting information, I called Candy...
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