The Puma shoes I bought in April 2023 irritated me as the left toe ripped off before the first year was over, and the inside heels of both sets were severely worn. Puma denied any manufacturing flaws, even when we contacted them for inspection. Afterwards, I requested a heel inspection, which Puma confirmed. Nevertheless, I have yet to receive a reply, and it's been more than 30 days. Despite calling customer support twice, no action has been performed. I have been unable to wear the shoes for approximately 1.5 months, and all of these requests were submitted before the one-year milestone.
On March 28, 2023, I purchased a pair of Puma shoes. Within a year, the leather started cracking and eventually tearing. Despite not wearing the shoes frequently, they became unwearable. I reported this issue to Puma, but received no response for two months. After numerous calls, I finally received ...
I bought a pair of Puma trainers in November 2023, and I’m really disappointed with the quality of the product and the response from customer service, despite their well-known reputation. My trainers started showing clear signs of wear and tear on the inner side and heel area several months ago. I s...
bought these shoes from the Puma website on January 2nd, 2023, haven't really worn them much, but I noticed some tears in the inner heel parts. wanted to get a warranty inspection done, but they told me that I could only make a claim by uploading pictures. I filled out the warranty form twice, but...
I bought shoes from the Puma Store on June 25, 2023. After wearing them just twice, one of them started deforming from the side. I initiated the return process on July 5, 2023. They assured me that they would contact me once the process was completed. However, I received no calls from Puma. When I v...
On December 12, 2024, I bought three pairs of Puma sports shoes from the Puma store. The price I paid was a little over $48 per pair. It was my first time choosing Puma, but after the problems I experienced, I regret the purchase. One pair developed a seam tear on the upper part in a short time, and...
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