My order from the Pull and Bear online store, which was placed under order number 20141789631, has not yet been fulfilled. I have made numerous attempts to speak with customer service representatives by using an absurd system; however, each time I have been left without a solution with answers such as "will arrive," "will arrive," and "we will contact the cargo." The question of whether or not the product has been sent, as well as the location of the shipment, cannot be answered. You are a large company, but we are sorry to inform you that you cannot fulfill our order of 700 TL.
On November 28, I placed an order through the Pull & Bear Turkey mobile app for two sweatshirts under order number 20269708769. On the product page, it was clearly stated that the items would be shipped within 2–4 business days. However, as of today—13 days later—my order still has not been shipped,...
On September 21, 2025, I placed an online order through the Pull & Bear website (Order No: 20185353644) for a pair of sweatpants totaling 2,380 TL. The estimated delivery date was September 24, but even after a full week, my order never arrived. For several days, the order status showed as “out for...
On September 3, 2025, I purchased an item from the Pull & Bear online store and later returned it unused with an official return request. My order number is 20255141987. According to the system, my refund of 3,470 TL was supposedly processed back to my bank card on September 10, 2025. However, as o...
In the order I placed on the Pull & Bear website on December 10, 2024, the delivery time seemed to be 2-4 days. However, the lack of updates regarding the shipment status has been frustrating. Today is December 21st and my order still appears to be on the way. Despite multiple follow-ups, no concret...
On September 27, 2025, I canceled my online order from Pull & Bear’s web store. My order number was 20186090664, which included a cardigan and a blouse. The total amount of 3,180 TL was charged to my credit card, but even after the cancellation, the refund has still not been processed. After cancel...
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