I used PlayerUp’s middleman service to sell an account, and I chose to receive my payment via bank transfer to my bank account in Indonesia because they claimed to be having issues with PayPal. The sale was completed, and PlayerUp marked the payment as processed on May 1, 2024, for an amount of approximately $1,500 that was supposed to be transferred to my bank account.
However, despite their statement that the payout was processed, the money has never reached my account. For more than two years, I have been trying to resolve this issue by contacting PlayerUp support and following up through their system, but I have received no meaningful response or solution.
Instead of helping, they eventually banned my PlayerUp account, which has made it even more difficult for me to contact them or track the status of my funds. I strongly believe that their claim that the payment was processed is not accurate, as there is absolutely no record of the transfer on my side.
My PlayerUp username is “kelvnang,” and the relevant order number is 9361710056. I request that the full amount of approximately $1,500, which has been pending for over two years, be immediately transferred to my Indonesian bank account, or that a clear and verifiable explanation be provided along with proof of any claimed transfer.
I expect this matter to be taken seriously and resolved without any further delay.
I used PlayerUp’s middleman service to sell an account, and the transaction was completed on 19.04.2026. Despite the sale being finalized, my payment has still not been released. The transaction is registered under Transaction ID: 6758824-330, and the agreed amount is 330 USD to be paid to me in cry...
I am a seller on multiple online marketplaces and have been using PlayerUp primarily to bump my sales threads. On March 10, 2026, my PlayerUp account was banned for “suspected fraud,” with the explanation that I had ignored a middleman transaction. I want to clearly state that I was never notified a...
I sold my Nintendo Switch account through PlayerUp, and all parts of the transaction were completed smoothly. However, the intermediary platform, PlayerUp, has still not released my payment to me. On July 5, 2025, I last received a message on my support ticket requesting an alternative payment metho...
An unauthorized charge was made by PlayerUp without my knowledge or consent. On July 8, 2024, $1,648 was charged to my QNB Finansbank credit card by PlayerUp for a transaction that is completely unrelated to me. This charge was processed without any SMS notification, password request, or verificatio...
I have been a verified vendor on PlayerUp under the username “Azorkai” for several years. During this time, PlayerUp has withheld my legitimately earned vendor balance totaling $3,966.00 USD for verified transactions completed between 2022 and 2023. In all of these transactions, the buyers received ...
Comments