An unauthorized charge was made by PlayerUp without my knowledge or consent. On July 8, 2024, $1,648 was charged to my QNB Finansbank credit card by PlayerUp for a transaction that is completely unrelated to me. This charge was processed without any SMS notification, password request, or verification code, and without my approval.
I am requesting that this transaction be canceled by PlayerUp. As of now, the charge has been pending (in authorization status) for 8 days. When I contacted QNB Finansbank customer service, they informed me that the pending transaction must be canceled by PlayerUp, as the merchant.
The transaction was made at 11:27 AM on July 8, 2024, but I was only notified by SMS 8 hours later at 7:27 PM. Since this charge was completed without any security verification and entirely without my consent, I formally request that PlayerUp immediately cancel this unauthorized transaction.
On March 17, 2024, an unauthorized charge of $257.50 USD was made by PlayerUp to my QNB Finansbank credit card without my knowledge or consent. No 3D Secure verification or approval was requested for this transaction. This charge occurred as a result of the unauthorized use of my card details. I ha...
On August 6, 2024, ₺1,599 was withdrawn from my QNB bank card by TheBestPDF without my knowledge or authorization. I never purchased any product or service, nor was I given access to any feature in exchange for this payment. The only thing that occurred was the unauthorized charge itself. To make m...
On October 13, 2025, two unauthorized transactions were made on my credit card — one for $25 (729.99 TRY) and another for $16 (454.99 TRY). In my card activity, these charges appear under the description “GB”, but I have never used or signed up for any product or service through Helppay. As soon as...
On July 11, 2025, a total of ₺1,599 was withdrawn from my QNB credit card (last four digits 7471) in two separate charges of ₺799.99 each by Helppay, supposedly for YouTube Premium. The problem is—I never signed up for YouTube Premium, nor did I authorize any payment or give permission for this char...
On November 19, 2025, $49 was withdrawn from my QNB Finansbank account by Pdfguru without my knowledge or permission. Previously, I had only made a one-time payment of $1 to add text to a PDF. I never requested any subscription afterward. Despite this, Pdfguru started a subscription without my appro...
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