1
Hande is completely dissatisfied with the result

Pizza Hut Hours of Waiting, and Unresolved Refund

profile
September 04, 2023 12:06 pm
56

On September 3, 2023, I ordered pizza from the Pizza Hut Tuzla Aydntepe location via Getir delivery. I had to wait 1.5 hours for my pizza to arrive. During this time, I contacted the restaurant twice using Getir's service, and both times, they assured me that my order was being prepared and would be delivered soon. Finally, I had to get in touch with Getir in order to cancel my order. Despite the fact that I canceled it, the Getir app now shows my order as "delivered." Since last night, Pizza Hut and Getir have been wasting my time. You're not refunding my money and you're not respecting my time. If I do not receive a refund, I intend to exercise all of my legal options.

September 05, 2023 9:09 am (21 hours after complaint)

Dear Customer, We have received your complaint, and the matter will be reviewed and necessary actions will be taken. You will be contacted regarding the issue as soon as possible. For all other suggestions and requests, you can reach us. Best regards, Pizza Hut Customer Experience

profile-icon
To be able to comment, or .

Comments

Be the first to comment

Similar Complaints

Pizza Hut Delayed Orders and Deceptive Communication on Getir App

profile
June 18, 2023 10:10 pm
61
1
Ceki is completely dissatisfied with the result

Unsatisfactory Service From Getir And Pizza Hut Flyinn Branch

profile
October 17, 2023 8:19 pm
55
Unsatisfactory Service From Getir And Pizza Hut Flyinn Branch
1
Nur is completely dissatisfied with the result

My Hungry Wait for Burger King Order Gone Wrong

profile
July 25, 2023 1:27 am
63
Report a Similar Issue