Pegasus Airlines' Uncomfortable Reaction to an Urgent Flight Change Request

I have a ticket for a Pegasus Airlines flight from Antalya on November 9, 2024, at 5:50 AM. Unfortunately, on November 6, my daughter was diagnosed with a severe fluid buildup in her ear, and her doctor provided a medical report stating she cannot fly for at least two weeks. I submitted this report ...

On August 22, 2024, I purchased a flight ticket from Pegasus Airlines but had to cancel it on August 23, 2024. During the cancellation process, it was stated that the refund would be credited to my account within 3-5 business days. However, even after 10 days, the refund had not appeared in my accou...

I recently realized that speaking with a Pegasus Airlines customer service representative incurs a cost, which I don't understand. They claim to have a free line, yet the operator fails to connect the call. This is bizarre in today's world. I've only had this problem with Pegasus. My major issue beg...

In September 2024, I purchased flight tickets from Pegasus with travel insurance, expecting peace of mind in case any changes or cancellations were needed. Unfortunately, when I had to cancel the flights, I did not receive a full refund—even though the tickets were insured. I called Pegasus custome...

On April 9, 2024, I had a confirmed flight with Pegasus Airlines—but due to overbooking (selling more seats than the plane’s capacity), I was denied boarding. As compensation, they gave me a free ticket and said I could use it within one year. That seemed fair at the time, but now it's March 2025, a...