On 26.08.2023, I bought a ticket for Pegasus flight PC2281 departing at 8.10 a.m. While I was checking in at the airport, I heard that it was delayed for 2 hours. Then it was 10.30, 10.50 and 11.10 a.m. They told us that they would offer us a Coke even though they knew that we did not have breakfast in the morning. Anyway, we laughed a lot. At 11.30 we boarded our plane, and they told us to get off the plane due to a malfunction. When we asked why, a stewardess laughed in our faces. Of course, we shouted a lot, then we got off. They said they would cancel our ticket. We said we are not leaving this airport together. We got up at 5 in the morning and came to the airport. We were on our feet for 7 hours. We were told that a plane would arrive from Istanbul, we waited for a long time, it arrived at 3.30 pm and we left around 4 pm. The plane was delayed for 8 hours, no one even called and apologized. I demand compensation.
On July 26, 2024, my Pegasus Airlines flight PC1764 from Dublin to Ankara was delayed by 4 hours. Apart from a €7 meal voucher provided at the airport to cover our food needs during the delay, no compensation has been paid to us yet. Pegasus Airlines surely knows that only coffee can be purchased wi...
On June 16, 2024, at 06:35 AM, we had a flight for 2 from Istanbul Sabiha Gökçen to Balıkesir Edremit with Pegasus Airlines. We arrived at the airport at 5 AM, completed the check-in process when we bought our tickets, and handled other procedures using automated machines, including dropping off our...
Dear official, March 30, 17.25 Paris-Istanbul flight was canceled due to technical failure after the passengers were boarded and departed. We were kept on the plane for about 3 hours and then we were evacuated. We waited in the waiting room for 2 hours. We were informed that the flight could not be ...
We experienced severe psychological distress on Pegasus flight number PC2704 from Konya on 27.10.2023. Apart from the routine delays with PC2704 every week, the staff's apathy and failure to provide adequate information infuriated us. After a 2.5-hour wait on the apron, they finally boarded us. Init...
On April 19, 2024, Saturday at 00:50 (Sabiha Gökçen - Sharjah), we had a flight with Pegasus. Arriving at the airport three hours early, we went through all procedures and passport control, only to find out our flight was canceled via a non-functional link message. The flight was rescheduled for 6 h...
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