I’m traveling with a small child on a Pegasus Airlines flight, what are the conditions for carrying a stroller?

On July 9, 2025, at 12:40 PM, I flew with Pegasus Airlines from Sarajevo to Sabiha Gökçen Airport on flight number PT6YDJ. I handed over my baby stroller at the aircraft gate — it was brand new and completely undamaged at the time. However, upon arrival in Istanbul, I was told the stroller had been ...

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We recently flew with Pegasus Airlines from Hurghada to Istanbul, and I am writing to express my serious frustration over an illogical and unresolved issue we encountered during check-in. We had purchased a small electric scooter for our son while in Egypt. I had already confirmed in advance that as...

I'm deeply disappointed with Pegasus Airlines. While traveling from Izmir to Cyprus, I used my baby stroller for the first time, as I typically use a car seat. Somehow, the airline managed to bend the canopy and tear the fabric. To add to the frustration, they emailed me saying they wouldn’t cover t...

I am deeply frustrated with Pegasus Airlines regarding their "Buy One, Get One Free" ticket promotion. I successfully used two out of the three codes—one for myself and one for my spouse. However, when I tried to use the third code for my child, who is under 12, I encountered an issue. I called cust...

During my Bucharest-Istanbul flight last night, my stroller was lost. Despite informing Pegasus staff at the ticket check-in, they told me they would attach the tag at the jet bridge. However, when I arrived at the jet bridge, there was no staff present. I reported the issue to the flight attendant,...

About a month ago, I flew with Pegasus Airlines and lost my baby stroller due to their staff's mistake. They didn't provide me with a baggage tag or any form of documentation when I checked in the stroller. Now, they're telling me they can't do anything because there's no baggage tag. This is incred...

Hello, on August 8, 2024, I am flying to Cyprus with Pegasus Airlines. When I attempted to check in, each family member of my four-person family was assigned different seats. This means I am being asked to pay extra money on top of what I already paid for the flight tickets. While I can understand t...

On the morning of July 14, 2024, we boarded Pegasus flight PC1221 from Istanbul Sabiha Gökçen to Rome. We checked in two pieces of luggage and handed over our baby stroller to the host with the flight information card securely attached. Upon landing in Rome, the hostess informed us that they wouldn'...

I traveled on a Pegasus Airlines flight from Ankara to Istanbul on 25.03.2024 at 08:30. We had informed and handed over our baby stroller to the staff to collect before the transfer. However, our Nuna brand stroller was thrown onto the ground during landing, breaking its front wheel, and returned to...

On October 27, 2023, I flew with Pegasus Airlines from Tbilisi to Istanbul Sabiha Gokcen at 18:10. During boarding, the agent dealing with the passenger next to us scanned our tickets without interacting with us, and we had to retrieve our passports from the counter. They forgot to tag our baby stro...

I got screwed over by Pegasus Airlines. Our flight is scheduled for a day when our baby will be two and a half years old. I made a ticket request because the system doesn't allow children over 2 years old on the flight date. But, it's causing problems. I heard that choosing a ticket for a child unde...