Not Sufficient Amount For Luggage Damage - Pegasus

On 12 July 2026 I flew with Pegasus on flight PC1258 from Sabiha Gökçen Airport to Amsterdam Schiphol. When I received my suitcase at Schiphol, I saw that my hard-shell luggage was totally broken, with serious cracks and damage on the body. I reported the situation to Pegasus and since then I have contacted them many times. Each time they repeated the same offer of 60 euros as compensation. Considering that my suitcase is totally broken and no longer usable, I find this offer clearly insufficient. I am requesting a fair refund that properly reflects the real value of my damaged suitcase. I kindly ask you to review my case once again and provide an appropriate compensation instead of insisting on the same low amount.