On December 2, 2025, I made a $1 payment through the website pdfe.com in order to use the Pdfe application only once. During the payment process, I did not approve any membership, subscription, or recurring payment plan, and I used the application only on that day for a single, one-time purpose.
Despite this, on December 9, 2025, a charge of $56 was made without my explicit consent or approval to my Garanti BBVA credit card, ending in 3591. I did not authorize any of these transactions, and no permission or confirmation was obtained from me. Being forced to pay $56 for an application I did not use is something I consider unfair and an unjust practice.
I request that the unauthorized $56 charge be refunded to my card as soon as possible, excluding the initial $1 one-time usage fee, and that any memberships or subscriptions opened in my name without my knowledge be canceled immediately. Otherwise, I will continue this process with my bank and the relevant authorities.
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