Both Withdrawal And Deposit Are Pending

I have been using the Parimatch platform and I am facing a serious problem with both deposits and withdrawals being kept in “pending” status without any clear explanation. On the platform my withdrawal request for 11,240 INR is shown as approved with a “Play Now” option, but the money has not actually been credited to my account. In addition, I have made real payments from my own funds through PhonePe and Paytm, including successful transactions of 10,000 INR each, yet these amounts are not being returned to me and I cannot access or withdraw them from the platform. Despite the platform showing successful or approved transactions, I am left without my money and without any reasonable information about what is happening. I request that my pending deposits and withdrawals be checked urgently and that all my funds, including the 11,240 INR withdrawal and the 10,000 INR payments I have made through PhonePe and Paytm, be immediately and fully refunded to me.