Parimatch voided my bets without explanation, what steps should I take to get a clear answer?

I am writing regarding an issue with my Parimatch account, where both my main balance and bonus were deducted from my account without my consent or any clear explanation. This incident occurred yesterday night at around 11:50. After noticing that my main balance and bonus had been deducted, I reache...

I placed a sports bet on Parimatch’s local Bangladesh site on 11 November 2024 from my account with ID 869859***. The bet was settled as a win according to the result of the match, but Parimatch refused to pay my winnings and claimed that the match was fixed. They then froze the bet for 1000 days an...

I am raising a complaint regarding two incorrectly settled winning bets on my Parimatch account, which have caused me significant financial and emotional distress despite the bets being clearly successful. The first issue concerns bet ID 2655, placed on April 14 at 21:09 on an IPL match involving C...

I am writing regarding an incorrectly settled sports bet on Parimatch India under my account ID 500950635. On April 1, I placed a bet on the India I-League match between Sreenidi Deccan and Shillong Lajong FC. My selections were over 4.5 total yellow cards in the match and “race to 4” yellow cards ...

I placed a bet on Parimatch on April 1 for the toss winner in the women’s cricket match between New Zealand Women and South Africa Women, with a stake of 271 INR. The match and toss have already been completed, but my bet is still showing as unsettled, even though three days have passed since the ev...

On 2 April 2026, I deposited 1000 into my Parimatch account under the deposit service. Although the amount appears in my balance, I am unable to use this balance for betting. The money is visible in my account, but the system does not allow me to place any bets with it. I contacted Parimatch custome...

Today, on 02/03/2026, while playing the Casino Lighting Roulette game on Parimatch, an amount of 19,900 was deducted from my balance during the game. I was informed that this amount would be adjusted in the live casino, but it has not been properly credited back to me, and I am unable to use or reco...

On February 13 at approximately 1:21 PM, I placed a sports bet on Parimatch for the Australia vs. Zimbabwe match, selecting Zimbabwe to win at odds of 3.29. I staked ₹500, and based on the displayed odds, my expected return was ₹1,645. However, after the bet was settled, Parimatch only returned ₹500...

On February 13, 2026, I placed three bets on the Australia vs. Zimbabwe match through the main Parimatch website. All three bets were on Zimbabwe to win the match. Each bet was ₹50. I placed the first two bets at 1:18 PM and the third at 1:19 PM. The odds were 3.23, so my total expected return from ...

Today at around 1:15, I placed a bet on Parimatch in the “match winner” market, selecting Zimbabwe to win. The odds were 3.1, and I placed a stake of ₹16,000. While the match was still ongoing and Australia was losing, Parimatch suddenly refunded my full stake of ₹16,000 to my account, and the bet a...

I am using Parimatch from India through the mobile website, and I am experiencing serious issues with both deposits and a cricket bet. In the deposit section, for the second time, money was debited from my bank account but was not credited to my Parimatch balance. Even though the funds were deducted...

My bet was settled incorrectly, and I request Parimatch to review it immediately. Please refund the money to my Parimatch account, as this issue has never happened before in my six years of using the app. I have always trusted Parimatch, but this experience has been disappointing. Kindly resolve thi...

My bet was settled incorrectly yesterday by Parimatch. I placed a bet, I won the match, but Parimatch settled it wrongly. Please solve this problem. On 09/09/2025 at night I placed my bet, so I request you to fix this issue. I also emailed Parimatch but received no response. Please resolve this.