I have canceled my booking with Opodo. How do I find out the status of my refund?

On March 12, I purchased a flight ticket through Opodo for an AJet flight from Munich to Istanbul. Approximately half an hour after completing the purchase, I canceled the ticket. However, despite canceling the booking, the ticket price has still not been refunded to me. Later, when I checked my ac...

I had an issue with my Opodo subscription, which I used in Dubai and then tried to cancel while I was in Istanbul. I cancelled the subscription last December, but despite this, I have been charged three more times, with a total of almost 600 Turkish lira taken from my account. Although I believed th...

On January 30, 2026, I purchased a flight ticket through Opodo.it. During this transaction, I do not believe that I gave any consent for a membership or paid subscription. Despite this, on February 17, 2026, €99.99 was charged to my debit card under the name “Opodo Prime Annual” without my authoriza...

I booked a flight through Opodo from Cairo to Stuttgart with Pegasus and Ajet for 2 April, and at no point during the booking process was it mentioned that this was a self-transfer connection. Only after completing the booking, when the airlines sent me two different booking numbers, did I realize t...

On January 26, 2026, I purchased a flight ticket through Opodo. During the transaction, I was told that I received an €18 discount, but I did not create any membership, nor did I approve any subscription or renewal. Despite this, on February 10, 2026, €120 was charged to my debit card without my kno...

On January 20, 2026, I used Opodo only to purchase a flight ticket. I did not purchase, approve, or sign up for any Opodo Prime membership or subscription. However, when I checked my credit card statement on February 4, 2026, I saw that $140 had been charged to my card under the name “Opodo Prime.” ...

I used Opodo only to purchase an airline ticket and did not buy or sign up for any Prime membership. Despite this, on January 12, I noticed a charge of $119 on my İş Bankası credit card listed as “Opodo Prime.” Since I did not make any purchase, plan selection, or membership enrollment, this charge ...

I purchased a flight ticket through Opodo Prime for my Prague–Rome flight dated January 17. However, despite not giving any consent, approval, or acceptance of a membership, I noticed that around 6:00 AM on January 2, an additional charge of $100 was made to my card. The transaction appears on my cr...

If you make a purchase on Opodo, it is neither visible nor clear that by default, they automatically enroll you in their membership for €119. There is no warning or notice informing customers about the 15-day refund period. They withdrew this amount from my PayPal account simply because I bought a c...

On September 29, 2025, an Opodo Prime membership was started under the name a b** without my knowledge or consent**, and a charge of €119.99 was withdrawn from my Garanti BBVA credit card. I never signed up for or approved this membership, so this unauthorized charge has caused me significant inconv...

On September 15, 2025, I tried to purchase a Wizz Air flight ticket from Bucharest to Hamburg through Opodo. However, the website displayed an error message, so I assumed the booking had not been completed and purchased a ticket again from another platform. Later, I discovered that the ticket had ac...

In July 2024, I purchased a flight ticket through Opodo. Since then, a total of four separate charges of €89 each have been withdrawn from my account, all listed with the description “Barcelona cancellation.” The most recent charge was made today from my Argenta account in Belgium. I have not reque...

On September 5, 2025, a €109.99 charge was withdrawn from my account under the name “Opodo Prime” without my knowledge or authorization. I have never used Opodo before and did not sign up for any Prime membership. The payment was made using my credit card ending in 2663. I have not noticed any othe...

Opodo/eDreams charged my account twice for €119.99 without my knowledge or permission. I want the full amount refunded to my account immediately. I don’t want to hear any excuses or explanations about why these charges were made. I’m currently on vacation in Turkey, and you’ve completely taken contr...

On January 2, I purchased four plane tickets through Opodo for a flight from Phuket to Bangkok on February 19. The payment was successfully deducted from my account, but I never received my tickets via email. I have sent multiple emails to their customer support, but no one has responded or provide...

I was immediately registered in Opodo Prime when I purchased a flight through Opodo without any clear way to refuse the subscription. I felt as though I was pushed into it merely to finish my booking. I canceled the Prime subscription by calling Opodo's customer care before being charged, then waite...

I canceled my Opodo Prime membership a few months back, but they keep charging me. Even though they blocked the first bank account tied to the membership, Opodo managed to get into another account and take out money. Once they blocked that second account, they went ahead and did the same with a thir...

They charged my card twice for PRIME subscriptions less than 24 hours after buying tickets (279 pln 2 times each). Calling customer service on all numbers is unrealistic. Chatting can't help. The subscription was supposed to be a trial, which could be canceled within 14 days. It's a shame and untrus...

I was charged €88.99 by Opodo for a Prime membership that I never requested. I don’t have any account or membership with this company, and I wasn’t even notified before they took the money from my card. How can a charge like this happen without my consent? I contacted my bank, but they had no inform...

I made a reservation through Opodo, but since my credit card limit wasn’t sufficient, I decided to cancel it. However, I haven’t been able to get any help from Opodo. I’ve tried emailing them multiple times, but none of my messages go through, and I can’t reach anyone. There is no one to communicate...

On August 28, 2024, Opodo saved my credit card details without my knowledge or approval and charged me £89.90 for a Premium membership that I never requested or authorized. I have never agreed to any such subscription. I am demanding an immediate refund. None of my emails have been answered, and the...

I was shocked to see that Opodo Prime charged €88.99 for a yearly membership that I never requested or authorized. I immediately contacted Garanti Bank, expecting them to take preventive action, but instead, they told me that once the money is taken, it's gone, and offered me a new credit card as a ...

I was shocked to find that Opodo Prime charged €89.99 to my credit card without my knowledge, consent, or approval. I never signed up for this service, and I’m frustrated that such a large amount was withdrawn without any notification. Can you explain why this charge was made without my permission? ...

Opodo charged my card €99 without my knowledge or consent. I’ve never even heard of this company before, so this must be a mistake. I’m requesting a full refund as soon as possible. I have no idea how Opodo handles refunds, and I’m unsure if I need to share my IBAN to get my money back. This unautho...