I used Opodo only to purchase an airline ticket and did not buy or sign up for any Prime membership. Despite this, on January 12, I noticed a charge of $119 on my İş Bankası credit card listed as “Opodo Prime.” Since I did not make any purchase, plan selection, or membership enrollment, this charge was made entirely without my knowledge or consent.
It has now been 13 days since I noticed this charge. During this time, I attempted to contact Opodo by phone, but no one answered, and I was unable to find a usable email address for support. I also logged into my Opodo account to check whether there was any Prime plan or active subscription associated with my account, but no membership or plan appeared. Afterward, I contacted my bank, İş Bankası, canceled my credit card, and submitted a formal dispute for this charge.
I am requesting a full refund of the $119 that was charged to my card without my explicit approval, and I demand that any Opodo Prime membership registered in my name—if one exists—be canceled immediately. I also specifically request a written explanation detailing how this charge was made and on what form of authorization it was based.
On my QNB Finansbank card statement, I noticed a $116 charge under the name Opodo Prime Annual, even though I never approved or initiated any such tra...
I was charged €88.99 by Opodo for a Prime membership that I never requested. I don’t have any account or membership with this company, and I wasn’t even notified before they took the money from my card. How can a charge like this happen without my consent? I contacted my bank, but they had no inform...
On September 29, 2025, an Opodo Prime membership was started under the name a b** without my knowledge or consent**, and a charge of €119.99 was withdrawn from my Garanti BBVA credit card. I never signed up for or approved this membership, so this unauthorized charge has caused me significant inconv...
On September 29, 2025, an Opodo Prime membership was initiated under the name a** b** without my knowledge, and €119.99 was charged to my Garanti BBVA credit card. I never applied for or authorized any membership, and this unauthorized charge has caused me significant inconvenience. I tried to conta...
On September 5, 2025, a €109.99 charge was withdrawn from my account under the name “Opodo Prime” without my knowledge or authorization. I have never used Opodo before and did not sign up for any Prime membership. The payment was made using my credit card ending in 2663. I have not noticed any othe...
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