They charged my card twice for PRIME subscriptions less than 24 hours after buying tickets (279 pln 2 times each). Calling customer service on all numbers is unrealistic. Chatting can't help. The subscription was supposed to be a trial, which could be canceled within 14 days. It's a shame and untrustworthy. I do not recommend anyone to use Opodo services and I will write negative reviews everywhere and tell everyone that Opodo is untrustworthy!! It cooperates with eDreams Odigeo Group.
I was immediately registered in Opodo Prime when I purchased a flight through Opodo without any clear way to refuse the subscription. I felt as though I was pushed into it merely to finish my booking. I canceled the Prime subscription by calling Opodo's customer care before being charged, then waite...
I joined eDreams, booked my first flight, and started the 14-day Prime trial. In the app I enabled the reminder option and received it on 31 August 2025. On 2 September 2025 I called to cancel before renewal. The agent offered a 50% discount and stated the Prime fee would be ₺150 per month. I accept...
I canceled my Opodo Prime membership a few months back, but they keep charging me. Even though they blocked the first bank account tied to the membership, Opodo managed to get into another account and take out money. Once they blocked that second account, they went ahead and did the same with a thir...
I am writing to report unauthorized charges related to my eDreams Prime annual subscription and to request an urgent solution. Without my authorization, eDreams has reduced my annual Prime fee, and in an extreme case it has been charged twice. Specifically, on November 15 an amount of $118.84 was ch...
Comments