• Homepage
  • Open English
  • I tried to cancel Open English within 7 days, but they won’t allow me, what should I do?

I tried to cancel Open English within 7 days, but they won’t allow me, what should I do?

1 Display
3 Complaints 1
Xolvie
Xolvie Resolution Specialist September 19, 3:49 pm

If Open English doesn’t allow cancellation within 7 days, the most effective approach is to file a formal claim with evidence, since most digital service contracts include a cooling-off period.

Here are practical steps:

• Proof of your request: save screenshots or emails showing you requested the cancellation within 7 days after purchase.

• Contract terms: review the conditions at https://www.openenglish.com and download the cancellation policy section to attach to your claim.

• Bank or PayPal: Request a chargeback for services not provided from your financial institution.

👉 Post your case on Xolvie, where your experience will be documented and you’ll have additional support until Open English respects your right to cancel.

Vote
Uyarı

Warning

Do you really want to remove your comment?

Related Complaints

I Face Denied Refund and Poor Service Experience With Open English

profile
Berry
September 17, 8:54 pm
-

In September 2024, I enrolled in Open English and paid approximately ₺30,000. Unfortunately, the platform’s content and service quality were far below my expectations. At the time of enrollment, I was explicitly told that if I canceled within the first month, I would receive a full refund. However, ...

Open English Misled Us About Installments And Forced Full Payment

profile
Esin
September 16, 12:25 am
-

In August 2025, I purchased an online course from Open English for both myself and my spouse. We were told that the course fee could be split into two installments, and since it would be classified as an educational expense, our bank would automatically divide it into three installments each, result...

I Report Open English For Unauthorized Renewal Charge Without Refund

profile
Gözde
September 08, 10:57 am
-

On August 30, 2025, my annual Open English membership was renewed without my consent, and ₺1,767.92 was charged to my Halkbank credit card. I received no prior notification regarding the renewal—no email, no SMS, and no in-app warning of any kind. When I noticed the charge, I immediately contacted ...

Open English
See All Complaints