I am frustrated with Odeabank’s lack of customer service. Due to a SIM card block, I have been unable to access my account, and despite following all their instructions, my issue remains unresolved.
I sent the required documents via email, yet they rejected them, saying photocopies are not accepted and that I need to take a photo instead. What kind of bureaucratic nonsense is this? If you had any doubts about my identity, why not just call me instead of making me jump through hoops?
Odeabank’s customer service is unhelpful, misleading, and completely inefficient. I have wasted enough time trying to fix this issue. I will never use this bank again and strongly advise others to avoid becoming their customer.
I am unable to access my Uption account due to a SIM card block, even though I have not changed my SIM card or operator. When I initially contacted customer service, they told me I needed to submit a written request. Although I hesitated due to the anticipated delays, I eventually sent the requested...
I no longer have access to my old phone number, which has made it impossible for me to use my account or update my information. Whenever I try to contact the bank for help, I'm met with customer service representatives who respond in a dismissive, almost mocking tone—redirecting me in circles instea...
I recently opened a new account with Odeabank, but I cannot purchase funds due to the error message, “User identification not found.” This issue has persisted, and despite my efforts, there has been no resolution within 24 hours. It is extremely frustrating to face such a problem with a newly opene...
I cannot log into the Akbank mobile application because I have a SIM card block, and I cannot complete any transactions with a temporary ID document. This issue has been ongoing for about two weeks. I went to the Akbank Mevlana Branch, but they did not process anything. I also cannot reach customer ...
I've been dealing with a frustrating problem with the activation of my Vodafone SIM card for the past two weeks. Despite numerous attempts to seek assistance, I have yet to receive a response or solution from their customer service. To make matters worse, I'm getting calls from them offering a new S...
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