Melbet Deposit Missing After 1,700 EGP Payment Through Vodafone

SenDbad
SenDbad
Melbet
March 14 6:51 AM1,202

I am writing about a deposit problem I experienced with my verified Melbet account in Egypt (ID: 1455370087). On 10/03/2026, I deposited 1,700 EGP through my Vodafone bank. The amount was deducted from my Vodafone balance, but it has not been credited to my Melbet account. I contacted Vodafone regarding this transaction, and they confirmed that the payment was completed successfully on their side. Despite this, my Melbet balance has not increased, and I have been waiting for more than three days for the amount to appear. This is not the first time I have faced this kind of issue with Melbet, which makes the situation even more frustrating. On 10/03/2026, I also contacted Melbet customer support and opened a payment query under the number 14069006. However, despite providing details of the issue, the problem has still not been resolved, and the missing amount has not been credited to my account. I request that the 1,700 EGP deducted from my Vodafone bank on 10/03/2026 be urgently credited to my Melbet account (ID: 1455370087), or that a clear explanation and solution be provided without any further delay.

March 16 6:11 PM (2 days after complaint)

Hello, We understand how important timely and smooth withdrawal transactions are for our users. We sincerely apologize for the inconvenience you experienced. In order for us to investigate the situation in more detail, please share the following information with us: Transaction time Payment method used A screenshot of the transaction (you can obtain this from the transaction history section in your account) Once we receive the required information, we will thoroughly review the matter and work to provide a solution as quickly as possible. Best regards, Melbet Team

June 8 9:07 AM

If the issue persists, please let us know, we’ll be happy to assist you. But if the issue has been resolved, may we close this complaint?

Similar Complaints

Melbet Deposits Not Credited For Nine Days

TM
January 8 7:07 AM791

I am writing to report an issue with four deposit transactions that have been deducted from my side but have not been re...

Melbet Cash Withdrawal Approved But Not Received

Ghabour
Ghabour
Melbet
February 19 8:57 PM2,300

I have an urgent problem with a withdrawal from my Melbet account to my Vodafone Cash e‑wallet in Egypt. Earlier today I...

Melbet Deposit Still Not Credited After Days

khalil
khalil
Melbet
January 18 12:28 AM1,256

I am writing to report a problem with the deposit of 900 Algerian dinars into my account on the Melbet platform. On 15/0...

1 Support
1

Melbet Delayed My Withdrawal for 15 Days Without Paying Me

mohamed
mohamed
Melbet
January 14 4:07 PM843

I am writing to report a serious problem with my Melbet withdrawal that has been pending for an unreasonably long time. ...