NTTGame Should Take Action Against Packet Users and Cheaters

I am writing to report several serious issues that have been affecting the Knight Online servers for a long time. In recent days, the ongoing lag and disconnection (DC) problems have become unbearable across all servers. Logging into the game, participating in events, and simply enjoying normal gameplay have become extremely difficult. Because of these constant connection problems, players are losing valuable time, missing in-game opportunities, and seeing their efforts wasted.

In addition to the server performance issues, the game continues to suffer from widespread illegal activity, including players using packet-based cheats and other unfair methods to gain an advantage. This significantly damages fair competition and discourages honest players from continuing to play.

To support my report, I would like to bring the following video containing evidence of these issues to NTTGame's attention:

https://www.youtube.com/watch?v=Cl03MWH1ro0

Although I have already contacted the support team, I have not received any response. There has been no satisfactory explanation regarding the server issues, nor have I seen any visible action being taken against players who use cheats or other unauthorized tools.

I respectfully request that NTTGame take immediate and effective action against all forms of cheating, especially players using packet-based exploits and other illegal methods. Appropriate investigations, account suspensions, and permanent bans should be implemented where violations are confirmed. I also ask that the company communicate transparently with the player community regarding the measures being taken.

In addition, I request that the ongoing lag and connection problems be thoroughly investigated and resolved as a priority so that players can enjoy a stable, fair, and reliable gaming experience once again.

I hope NTTGame will take these concerns seriously, restore confidence in the game, and provide long-term solutions that benefit the entire player community.