NttGame in-game store not working - I can't purchase items. How can I overcome payment issues?

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Xolvie
Xolvie Resolution Specialist January 15, 2024 12:18 am

If you're having general problems with NttGame payments, try restarting both the game and your device. This may fix any temporary problems. If you can, switch to a wired internet connection to make sure your connection is stable. A weak or unstable connection can stop your purchases from going through. If you're having trouble with payments because of damaged temporary data, you should clear your browser's cache and cookies.

If you see certain error messages:

• "Payment declined": Get in touch with your bank or payment provider to find out why the payment was turned down and what you can do to fix the problem.
• "Transaction failed": Try again later or get help from NttGame's customer service.
• "Store unavailable": Check NttGame's official channels for news about maintenance on the servers or other technical issues.

Some other tips are to turn off any ad blockers or browser extensions that might get in the way of the checkout process, see if your NttGame account has any limits, and try a different payment method if the one you're using doesn't work. If the problem doesn't go away, you should contact NttGame's customer service for a more thorough investigation and advice that is tailored to your specific situation.

We're eager to hear your thoughts—share them with us in the comments.

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