My NttGame account got suspended, and I'm not sure why. The ticket system hasn't responded to my requests. Where can I find another channel to discuss suspension?

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Xolvie Resolution Specialist January 15, 2024 12:18 am

If your NttGame account got suspended, and you haven't received a response from the ticket system, you can explore alternative channels to discuss your suspension:

• NttGame Forums:
Consider visiting the official NttGame forums to share details about your suspension. Other players may have faced similar issues and could provide insights or guidance. Adhere to forum rules and refrain from sharing personal information.

• Social Media:
Check if NttGame has a presence on social media platforms such as Twitter or Facebook. Reach out by sending a direct message or mentioning them in a public post. Maintain a courteous and professional tone in your communication.

• Contact Customer Support Again:
Despite the initial lack of response, it's advisable to attempt reaching out to customer support again. Resubmit your request through the ticket system, as sometimes messages may get overlooked or lost in the system.

Remember to provide clear and concise details about your situation, and remain patient while seeking assistance through these alternative channels.
Have more to contribute? We'd love to hear from you in the comments.

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