Nebula charged me unexpectedly after the free trial — how can I request a refund?

I purchased a $1.00 reading through the Nebula App Subscription with the clear information that I would have 7 days to cancel. Despite this, I was charged multiple times and amounts that I did not consent to. Instead of the $1.00 trial, $5.00 was taken from my account on 02/04/2026. Afterwards, I wa...

I live in Queensland, Australia and recently discovered that payments were taken from my credit card by Sa Nebula Online without my approval. On 29 January 2026 I noticed two separate transactions on my credit card statement, totalling $125.23, and I suspect there may be more similar withdrawals goi...

This morning at around 8:30 AM, a charge of €20 was automatically deducted from my account by the Nebula app, even though I never started any subscription or gave any approval. I did not purchase any membership, did not start a trial, and this transaction does not belong to me. My Nebula account is...

On the Nebula website, I made a one-time payment only for a personal chart service and entered my card details for that transaction. I was charged €1 for that service, and I approved that payment. However, on the evening of January 15, I noticed a charge of €29.90 on my credit card statement with th...

I noticed that a transaction was made from my İş Bank debit card by a company listed as “vsa Nebula” without my knowledge or authorization. On February 1 at 11:38 PM, $29.90 was charged to my card, and there is no explanation shown in my account activity. I did not provide any authorization to this...

I was unknowingly subscribed to a service called “Nebula nc,” which appears to provide horoscope-related content, without my knowledge or consent. I did not approve any subscription, nor did I start one via SMS or any other method. I only became aware of the charges after reviewing my bank account. ...

Today, I noticed a charge on my card ending with 9422 from a company described as “sc * nebula nc_ht / Nebula” in the amount of 966.46 baht, even though I did not receive any service and did not take any action that would justify this payment. I did not make any new purchases, renew any subscription...

About a month ago, I purchased only a birth chart service from The Nebula nc website, and I understood that the payment for that service was completed at that time. Other than that, I was not aware of starting or approving any membership or subscription. Today, when I checked my account, I saw that...

I used the Nebula app on my iPhone. I only opened the app once to view a birth chart. I do not remember approving any subscription or recurring payment, and there is no visible subscription shown inside the app. On January 2, 2026, at 10:55 PM, I noticed that $39 USD was charged to the bank card re...

A total of approximately $74 USD was charged to my card under the name “Nebula” yesterday and today without my authorization. I do not know what Nebula is, I have never used this app or service, and I have not started any membership or subscription. If I had not checked my account, I would not have...

An amount of $39 USD was charged to my credit card by a website called “Nebula” without my knowledge or consent. I noticed this charge only yesterday when reviewing my statement. I do not have any membership, purchase history, or payment authorization with any website called Nebula. The transaction...

On December 9, 2025, a charge of $39 USD was made from my bank account under the name “Nebula Horoscope” without my knowledge or permission. This transaction was not authorized by me, and I do not have any membership or purchase associated with this service. Due to this unauthorized transaction, I ...

Today, $38 USD was charged to my debit card through an application called Nebula, which I have never downloaded, used, or subscribed to. I did not install this app on my phone, nor did I create any membership. Despite this, money was withdrawn from my card, which has both shocked and harmed me. As ...

We downloaded the Nebula Horoscope & Astrology app from Google Play onto my daughter’s Android phone. The app offered a one-week free trial, but it required entering credit card information right from the start. Even though we canceled the subscription before the free period ended, we later noticed ...

On November 14, 2025, a $31 monthly subscription fee was withdrawn from my bank card by an app called Nebula. I was using the app on my iPhone, and I couldn’t find any contact information. I wasn’t able to reach anyone to cancel my subscription or get support regarding the payment. I want to note th...

On November 8, 2025, the Nebula: Horoscope & Astrology app on my iPhone withdrew a total of $296 from my card in two separate charges, even though I did not authorize any payment. The transaction happened completely without my consent, and since the app does not offer Turkish language support, I was...

On October 8, 2025, at 10:18 p.m., a $31 payment was withdrawn from my account by the Nebula app, which I downloaded from the Apple App Store, without my knowledge or approval. I have no idea how my card information was obtained, and I did not authorize this transaction in any way. My receipt detail...

I created a membership on the Nebula website only to purchase a birth chart service. However, since I can’t remember my username, I’m unable to cancel my subscription, and as a result, subscription fees have been regularly withdrawn from my credit card since August. I’ve paid approximately $24 more ...

I came across the Nebula app by chance and decided to try it after seeing they offered a 7-day free trial. But instead of a free trial, I was hit with unauthorized charges. First, they withdrew ₺41.42 and then a shocking ₺1,242.10 from my account—without any approval or notification. All I expected...

I was simply browsing horoscope content on the Nebula app when I was shocked to discover that ₺2,000 had been withdrawn from my account—without my permission and without any clear subscription agreement. There was no warning, no confirmation screen, and worst of all, no cancellation option within th...

I downloaded the Nebula Horoscope Astrology app just once to get a simple birth chart reading. It advertised a one-time, low-cost service, which I paid for. After that, I deleted the app, thinking everything was complete. But today, I was shocked to find that ₺1,214.77 was withdrawn from my card—wit...

I authorized a one-time payment of $0.50 on the Nebula app just to receive my birth chart. That was supposed to be it. But on July 3, 2025, the app attempted to withdraw ₺1,214.66 from my account without my knowledge or approval. Thankfully, there weren’t enough funds at the time, so the charge fail...

I downloaded the Nebula Horoscope Astrology app just once to view my birth chart, which was advertised as a one-time, low-cost service. I paid the small fee and deleted the app shortly afterward. However, today I was stunned to discover that $29.90 (₺1,223.30) was withdrawn from my credit card—witho...

I agreed to a one-time $0.50 payment on the Nebula app just to view my birth chart. That was the only service I intended to use, and I did not subscribe to anything. However, on June 14, 2025, Nebula withdrew an additional ₺1,223.51 from my account without my knowledge or consent. I received no ema...

The Nebula app withdrew ₺1,237.83 from my bank account without any prior warning, notification, or authorization. I was never informed by the app or prompted for approval, and I received no verification request from my bank. All I got was a message stating that the amount had already been charged. I...