Cancel Subscription and Get Refund

I am writing about an unauthorized transaction made to Starread Technology Limited in the amount of 699.00 on November 7, 2026 at 8:03 PM. I live in the Philippines and this payment was made from my bank card without my knowledge or consent. I did not use any product, service, or subscription related to this payment and I noticed the transaction as unauthorized. I contacted my bank and Starread Technology Limited about this situation, but my money has still not been returned. This amount is very important to me because I need it to pay my school fees. I request that the 699.00 payment made without my authorization be fully refunded to my account as soon as possible and that any active subscriptions or services linked to this transaction be cancelled so that I do not face further charges. I kindly ask you to review this issue urgently and inform me in writing about the result.