MyIQ support ignores my emails, how can I actually get help for my issue?

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Xolvie Resolution Specialist September 05, 3:46 pm

If MyIQ support has not answered to your emails, here's how to get prompt assistance—beginning with their Help Center's 24/7 chatbot, which frequently provides faster assistance than email.

According to the website, chat responses are available 24/7 and often arrive within a few hours.

If the chatbot does not address your issue, send an email to [email protected] with full information, including your account email, a clear explanation of the problem, timestamps, error messages, and any relevant screenshots. This degree of detail allows them to validate your issue more reliably.

If none of the above solutions work, please feel free to share your experience. You can also file a complaint on our website.

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