Today I was charged €29.99 by MyIQ for a subscription via my Revolut debit card, even though I have not knowingly used or benefited from this subscription. After noticing the charge, I contacted MyIQ and have now exchanged around 100 emails with them. Despite this, they repeatedly ask me for the same information over and over again instead of resolving the issue, which has become very frustrating and time‑consuming. In my communications with MyIQ, I have clearly requested a full refund of the €29.99 and the complete cancellation of the subscription at least 40 times. However, I still have not received a proper response or solution from them, only repetitive requests for the same details that I have already provided multiple times. I can also provide emails and screenshots as proof of my attempts to resolve this. I am requesting that MyIQ immediately issues a full refund of the €29.99 charged today and confirms in writing that my subscription has been fully cancelled so that no further payments will be taken from my Revolut card.
I recently used the IQ test service on MYIQ.COM and noticed that I was charged without proper information or clear consent for a subscription. First, my Mastercard credit card was charged twice for €0.50 (a total of €1). At no point during this process was it clearly indicated that a further charge ...
I recently used MyIQ’s test/quiz service and clearly agreed only to a single charge of €0.50 on my credit card. Despite this, MyIQ went on to charge a second €0.50 and an additional €29.99 without my permission on my credit card today. I did not receive any service in return for these extra amounts ...
I have a mobile phone subscription with MyIQ that was renewed automatically on 30-11-2025 without any prior notice or my explicit consent. I find it unacceptable that my subscription was extended just like that, without informing me first. The subscription runs under the following reference: WR0Y 64...
I am writing to report an unauthorized charge of 29.99 euros made by MyIQ in connection with an online IQ test. On 12/12/2025, this amount was debited from my account without my clear authorization, and I consider this operation abusive. I did not agree to any payment of 29.99 euros, nor was I duly ...
I am writing regarding an unauthorized double charge by Myiq on my bank card for a payment made via your website www.myiq.com. On 6 December at 00:44, I was debited twice for the same transaction, for a total amount of 29.99 EUR, without my authorization. I only intended to make a single payment, ye...
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